Sometimes life takes you on a journey that surprises and delights you. That’s what brought the husband and wife of Alan Yu & Helen Liao, and Service Manager, Derek Yien, to the automotive repair industry.
When Alan Yu was a boy, he was great in math, science, chemistry, and had a natural talent for fixing stuff without a whole lot of tools. He went to San Jose State University for a degree in Mechanical Engineering. But when he began his career as a Mechanical Engineering, he didn’t find his bliss. After years of troubleshooting repair issues on his own vehicles, he discovered that auto repair was something he was very good at doing. He enrolled at Skyline College, which has a great auto repair program and started out with a part-time job pumping gas. His mentors taught him how to operate a successful auto repair facility, how to use his engineering background to his advantage, and instilled an excellent level of customer service that Alan carries on as a business owner today.
Helen Liao brings the feminine touch to GIC Car Clinic. When you look around the waiting area and see the wide variety of magazines, candies, snacks, toys for the kids, fresh coffee, and the comfy couches, you can see how much she cares about providing small comforts to our clients.
Derek Yien is the friendly Service Manager who greets you when you arrive at GIC Car Clinic. He earned his Bachelor of Automotive Science from DeAnza College. Derek is the heart and soul of GIC Car Clinic, for it is he who greets each client with a warm handshake, walks them out to their vehicles, hands them the keys, schedules appointments, and sends Thank You notes after each service.
Together, Alan, Helen, and Derek manage a dedicated team of technicians who pour their hearts and passions into their work. This team deeply cares about its clients, and that is what makes GIC Car Clinic so special and unique.
If you live or work near San Jose and prefer an auto service team that builds a personal relationship with you and your vehicles, we invite you to GIC Car Clinic. You will be delighted with our high level of courtesy, professionalism, and attention to detail. Contact us for an appointment today by calling (408) 831-3854.